(DOB: 2022.05.29, Nationality: Czech)

Our Ignatik passed away by untimely death and we were very sad because she was abandoned by her mother in our garden right after birth we did not have much hope she would survive, but she was a fighter and learned how to drink from a syringe right away, she would not even let the syringe go, she would easily eat a double portion if allowed.

We were raising her from her first day, and she was a very brave little thing, even when she got sick thus we felt that we let her down, and wanted to give her an opportunity to get life again, where she would not be abandoned but welcomed.

Sinogene was extremely helpful in this hard moment, provided very detailed instructions how to collect and transport tissue samples, and was very responsive to any queries and doubts we might have had at first, but their professionalism made us confident that we will see our Ignatik once again.

And indeed we did, though we realized that we still need to work alongside the nature, and how fragile life itself can be, however, all this made us appreciate even better the work, effort and their heart. All the people from Sinogene put into granting a second chance to life to the dear friends and furry four-legged family members.

We received full support from Siongene during the process, they found an optimal way to get Ignatik to us when she was ready to travel. We feel very fortunate that such friendly and professional people exist. Thank you very much indeed!

-- From Stanislav Hejny